Unique Glowing Experience! Family Fun,
Corporate Events, Birthday Parties, Fundraising!
Customers frequently asks questions about our general services as well as our special packages. We've done our best to answer these questions and have listed the questions and answers below. Always feel free to contact us if you have additional questions.
"Our entire family has a blast every time we go here! Shooting each other with the air canons is the icing on the cake. :-) "
- Miranda Baxter
Please contact us if you still have questions.
How long does it take to play a round of golf?
We have 18 holes of Black Light golf set on approximately
6000 sq. feet. It typically takes 35- 60 minutes depending on speed of play, skill levels, and size of group.
Can I schedule a tee time?
We do not take reservations for walk-in play. Birthday Parties and other Group events do take priority. You may call ahead (up to 2 hrs) and be added to our waitlist during peak times. "Wait, without all the waiting" we like to say.
Do I have to pay to walk through and watch my kids play?
Shankz is a great family venue and we encourage the adults to play with the kids (they grow up fast). That said, Shankz has a $2.99 Attraction Admission for anyone that wants to accompany golfers on the course. All persons under 13 years of age must be supervised by an adult.
What is an appropriate age to play the miniature golf course?
Black light miniature golf is fun for all ages but we recommend ages 4 years or older.
What is Cannonball? What is Timefreak? (We have videos posted on our Facebook.com/ShanksTheWoodlands page)
Cannonball is a high energy, interactive, action packed air cannon gaming system where you try to score points for your team by shooting the nerf balls at LED targets while being blasted by your opponents.
Timefreak is like a giant interactive Whack-A-Mole, the more lights you slap, the more points you receive. Great party add-on!
Is a reservation required for a birthday party?
Yes, all birthday parties must be scheduled through Shankz. You are always welcome to celebrate a birthday or special occasion with us by coming in to play golf as a group but outside food, drinks, cake, and presents are not permitted unless you have a reserved party time due to the limited sitting area, which is for our scheduled parties and walk-in traffic use.
How do I schedule a party?
Is a deposit required?
A $50 non-refundable deposit is required to reserve your party. Deposits can be made by phone or online with a credit or debit card. The balance is due and payable at the end of your party.
What if I need to reschedule my party?
We understand that things happen. Your $50 deposit will be held if you cancel and can be applied to a party within 1 year of the original party date. Remember that your deposit is non-refundable (sorry, no exceptions). Due to costs associated with party reservations (staffing, time slot availability, supplies, etc.), the deposit may only be used towards another party, not "store credit".
How many guests can I invite?
That is up to you. We just need to know approximately how many guests you are expecting so that we can staff appropriately.
Is the birthday child included in the number of kids for a birthday package?
Is there an additional charge for siblings?
Any sibling that participates in the party will be counted as part of the party.
What time should my guest and I arrive at the party?
We ask that your guests arrive 10 minutes prior to your scheduled party time to allow time for your party host to get groups together and go over rules of play with your guests. Parties start playing the miniature golf typically 15 minutes after the scheduled party time to allow ample time for guests to arrive.
Does the party host accompany us on the golf course?
Yes. Your party host will go with the first group of players to manage the flow of play. For larger parties, at our discretion, we may provide a second party host to help out.
What does the party host do?
In addition to accompanying the party on the golf course, your party host will set up your party area, serve pizza, drinks, and cake; help with opening gifts; make a list of gifts received; and clean up after your party so that you can relax and enjoy the experience!
Can I use my own decorations and/or paper products for the party?
Yes, you may use your own decorations and/or paper products in the party area. We do not permit wall or ceiling decorations, silly string, confetti, or piñatas. Should you decide to use your own theme products, deliver them to us any time before your party time and we'll set everything up prior to your guests arrival.
Are gratuities (tips) appropriate?
We add a 12% Party Service Charge to all parties. This entire amount goes to your party host.
What do I need to bring to the party?
You will need to bring either a cake, cup cakes, or cookie cake and candles. We provide plates, utensils, serving knife, and lighter.
Can I bring other food and beverages to my party?
We're sorry but outside food is NOT permitted except for the birthday cake, cup cakes, or cookie cake. Additional pizzas and drinks may be purchased for adults. Please let us know prior to your party if you would like to order additional pizzas or if your guests have special dietary needs.
How long does the party last?
All party packages are scheduled for 2 hours. We focus on firm party times to help you with coordinating times for guest's drop-off & pickup times, as well as respecting the start time for parties scheduled to follow. Please be assured your party host will keep your party "on course".
What is an appropriate age to play Cannonball or TImefreak?
They are both fun for all ages but we recommend ages 4 years and older, even if you are 99!
Is Shankz for birthday parties only?
No, walk-in play is always welcome. We also welcome private parties, team building, fundraisers, field trips, church groups, and team parties. Please call to schedule your group event.
Can I take my birthday party group in to play?
You are always welcome to celebrate a birthday or special occasion with us by coming in to play golf as a group but outside food,drinks, cake, and presents are not permitted unless you have a reserved party time due to the limited sitting area which is reserved for our scheduled parties and walk-in traffic. Please consider one of our party packages for use of our tables and extended time in Shankz.
Can I bring outside food in?
Outside food is not permitted.
Can I take pictures or videos?
Pictures and videoing are allowed but should not slow or interrupt play.
Can I bring my own putter and ball?
Yes you can, please keep in mind it’s a black light course so your traditional putter and ball may be tough to see.
I understand that Shankz is 3-D. Can I bring my own glasses from home?
You’re welcome to try 3-D glasses from home, but it’s unlikely that they will work. We have special 3-D glasses that are the newest in ChromaDepth technology and can be rented for $1.99.